Virgin Gifts US Help Centre home page
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  1. Virgin Gifts US
  2. FAQ's
  3. Purchasing an experience

Purchasing an experience

  • Who are Virgin Gifts?
  • Why should I shop with Virgin Gifts?
  • How do I find the perfect gift?
  • Are there any restrictions to consider before purchasing an experience?
  • Can I personalise the voucher?
  • I've entered the wrong email address during checkout - help?
  • Is my personal information safe & secure?
  • What is your returns policy?
  • What payment methods do you accept?
  • When do I choose a date and time?
  • How do I check availability of an experience before I purchase it?
  • What is your price lock guarantee?
  • Where can a Virgin Gifts eGift card be redeemed?
  • Is there a minimum or maximum amount that can be loaded onto the eGift Card?
  • Where can I buy a physical Virgin Gifts gift card?
  • Are vouchers sent immediately or can I choose the send date?
  • How does Afterpay work?
  • My discount/promo code didn't work - why?
  • Do you offer discount/promo codes?
  • Do your Experience Vouchers or eGift Cards expire?
  • How will the Virgin Gifts voucher be delivered?

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