You can get an idea of when your experience can be redeemed by checking the “Availability” section on each product page. This shows:
Whether the experience runs daily or on selected days
The typical times it’s offered
Live availability isn’t visible until after you’ve purchased and registered your voucher. Once registered, booking depends on the experience:
Instant live booking calendar – book directly online in real time
Direct provider contact – get the experience provider’s details to check availability and book directly
Booking form via our team – see current live availability and submit your booking request
You don’t need to select a date before buying, this happens after your purchase.
If the date you want isn’t available:
You can exchange your voucher
Or request a refund within 14 days of purchase (for unused vouchers)